99x bat Terms and Conditions

1 Introduction and Definitions

These terms and conditions form a legally binding agreement between the authority operating the 99x bat platform and registered users of the site. By accessing the website, creating an account, or using any service, you are considered to have fully agreed to these terms. If you object to any condition, please refrain from using the site.

The meanings of some key terms used in this document are clarified below:

• "Platform" or "Site" — The 99x bat website and its associated mobile applications.
• "User" or "Member" — Any person who has registered on 99x bat.
• "Account" — A member's personal user account.
• "Bonus" — Promotional benefits, including welcome bonuses and recurring offers.
• "Wagering Requirement" — The condition requiring a specified amount to be wagered before funds earned from a bonus can be withdrawn.
• "Authority" — The organisation operating 99x bat and their appointed representatives.

2 Account Registration

To open an account on 99x bat, applicants must meet the following conditions:

• Each person may create only one account. If a person holds multiple accounts, all of them will be closed and their balances may be forfeited.
• All information provided at registration must be accurate and complete — accounts created with false information may be suspended or cancelled at any time.
• If you need to change your username, mobile number or email address, please contact the customer service team.
• Full responsibility for creating and managing an account rests with the member concerned.

2.1 Identity Verification

The authority may request identity documents or other supporting documents at any time. Failure to provide documents may result in the account being temporarily restricted. The identity verification process is carried out for the member's own security and to protect financial transactions.

3 Age Verification and Identity Confirmation

All services on 99x bat are exclusively for persons aged 21 and above. At the time of registration, applicants must confirm that they are 21+. The authority may request proof of age documents at any time until it is satisfied.

If a minor is found to be operating an account in any way, that account will be closed immediately and all associated balances will be forfeited. Parents and guardians are requested to use parental control software to prevent underage family members from accessing this site.

4 Account Security

Each member is responsible for keeping their account login details private and secure. Passwords must not be shared with anyone, and sharing an account with a third party is strictly prohibited.

• If you suspect unauthorised access to your account, you must notify customer service immediately.
• It is recommended that you change your password regularly and use a password that is difficult to guess.
• The member is responsible for all activity carried out through their account — 99x bat will not be liable for losses resulting from unauthorised use, unless the member notified the authority in time.
• The site uses SSL encryption technology to keep user data secure.

5 Deposits and Withdrawals

5.1 Deposits

bKash, Nagad and Rocket can be used for deposits on 99x bat. The minimum deposit amount for each method is ৳200. Once a deposit is successfully completed, it is generally credited to the account very quickly.

• Deposits to the account may only be made from the name and number registered on the account.
• Payments from third-party accounts are not accepted — such transactions will be cancelled and may become subject to investigation.
• Rocket is the mobile wallet service of Dutch-Bangla Bank — the same minimum limit applies for this method.

5.2 Withdrawals

bKash, Nagad and Rocket can also be used for withdrawals. The minimum withdrawal amount is ৳1,000. After a withdrawal request is approved, it is generally completed within 30 minutes to 3 hours.

• Account verification must be completed before a withdrawal can be made.
• To withdraw funds earned from a bonus, the specified wagering requirement must be met.
• If there is any suspicious activity on the account, a withdrawal may be delayed or put on hold until the investigation is complete.
• Withdrawals are generally sent to the same mobile banking number used for the deposit.

6 Bonuses and Promotions

All bonuses and promotional offers on 99x bat are subject to specific conditions. Accepting a bonus means accepting the associated conditions.

6.1 Welcome Bonus

New members have the opportunity to receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 20 times the bonus amount. Example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200; before withdrawing, ৳1,200 × 20 = ৳24,000 must be wagered.

6.2 General Bonus Policy

• Bonus funds cannot be withdrawn directly as cash — they can only be withdrawn after the specified wagering has been completed.
• More than one bonus cannot be active at the same time, unless the promotion's terms state otherwise.
• Bonuses may have a set validity period — unused bonuses will be cancelled once the period expires.
• The authority reserves the right to change, suspend or cancel any promotion.
• Creating accounts or manipulating activity for the purpose of claiming bonus benefits is strictly prohibited.

7 Betting and Gaming Rules

Slots, live casino, sports betting and other games are available on 99x bat. Each game may have its own rules. However, some general rules apply across all areas:

• If the outcome of a bet cannot be confirmed due to a technical error, the authority may void that bet and return the stake.
• The random number generator (RNG) technology used to determine game outcomes is tested regularly.
• If a connection is lost during a game round or bet, the data stored on the server will be treated as the final result.
• In sports betting, there may be an option to cancel a bet before a match starts, but this depends on the type of game or event.
• Live betting (in-play betting) is only available for events marked as active on the platform.

8 Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account closure:

• Attempting to obtain bonuses or rewards through fraudulent means.
• Using another member's account or identity.
• Using software, bots or automated methods to place bets or play games.
• Operating an account through money laundering or illegal funds.
• Attempting to hack or gain unauthorised access to the site's systems.
• Creating multiple accounts or helping others to do so.
• Placing bets in collusion with other members.

If any such activity is found, the authority will investigate and may, if necessary, pass information to law enforcement agencies.

9 Data Protection and Privacy

99x bat stores members' personal information with great care. Detailed policies on data collection, use and protection can be found on our Privacy Policy page. By using the site, you also agree to those policies.

• Members' data is not sold to third parties.
• The authority may share data where required to meet legal obligations or to prevent financial fraud.
• Members may request to view their own data and apply for corrections.

10 Responsible Gaming

99x bat believes that gaming is a form of entertainment — it should not be treated as a source of income. Our Responsible Gaming page contains guidance for members on building healthy gaming habits. The following protective measures are available on this service, which is for persons aged 21+:

• Deposit Limits: Members can set daily, weekly or monthly deposit limits on their own account.
• Breaks and Self-Exclusion: There is an option to temporarily close your account yourself for a set period.
• Reality Checks: Warning messages may be displayed during long gaming sessions.
• If you experience problems related to gaming, you are advised to seek professional help.

11 Dispute Resolution

If a member has a complaint about the outcome of a bet or a transaction, they must first notify customer service within 30 days via live chat or email. Complaints submitted after this period may not be considered.

11.1 Complaints Process

• Upon receiving a complaint, the authority will review the relevant server logs and data.
• Once the investigation is complete, the member will be informed of the decision in writing.
• In resolving disputes, server data is final — no screenshot or personal claim will substitute for server logs.
• If a member is not satisfied with the authority's decision, they are free to seek a remedy through alternative means.

11.2 Technical Errors

If a bet or game session is affected by a software error, server issue or internet disruption, the authority may, at its reasonable discretion, return the stake. However, if an abnormally high win occurs for any reason, it may be treated as a technical error and voided.

12 Account Suspension and Closure

99x bat reserves the right to temporarily or permanently close any account in the following circumstances:

• Breach of terms and conditions — particularly the prohibited activities listed in section 8.
• Opening an account with false or incomplete information.
• Failure to complete age or identity verification.
• The account remaining inactive for an extended period.
• Self-exclusion at the member's own request.

If there is any valid balance before the account is closed and it is not subject to forfeiture due to a breach of terms, a refund request can be made for that amount.

13 Terms & Conditions Changes

99x bat may partially or fully amend these terms and conditions at any time. Updated terms will take effect as soon as they are published on the site. Members are responsible for checking this page regularly.

Continued use of the site after any changes to the terms will be considered as acceptance of the new terms by the member. For significant changes, the authority will attempt to notify members via email or account notification. If you have questions about a specific term, please read our FAQ section, where common questions are answered in detail.

14 Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact the 99x bat customer service team. Support is available seven days a week, twenty-four hours a day, in both Bengali and English.

• Live Chat: Contact us directly via live chat from any page on the site.
• Email: [email protected]

To learn more about our services, goals, and values, please read the About Us page.